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FAQ
If you have questions call us on (01) 475 5010 or writing us an email at orders@marathoncoaches.ie.
Our team are available Monday - Friday, between 9am - 6pm GMT.
What is the easiest way to get to Electric Picnic?
The easiest and most convenient way to get to Electric Picnic is by bus. You can book your return tickets online via the Marathon Group website.
Where can I buy a bus ticket to Electric Picnic?
You can book your return tickets online via the Marathon Group website.
Where does the bus to Electric Picnic leave from?
Marathon Group bus services depart from both North Wall Quay beside the 3arena at Custom House bus stop 407. Please note the stop you are booking to depart from as your ticket will only work at that stop.
How do I find the stop location for the bus to Electric Picnic?
You can find both Marathon Group bus stops to Electric Picnic on Google Maps. Please find the Google map link for North Wall Quay bus stop here.
What times do the buses to Electric Picnic leave at?
Please find timetables below for all Marathon Group Bus Services to Electric Picnic at Stradbally:
- North Wall Quay Timetable:
- Thursday: Hourly from 14:00 until 19:00
- Friday: Every half hour from 7:30am until 10:30am
- Saturday: No Service from Northwall Quay
- Sunday: No Service from Northwall Quay
Does the bus ticket to Electric Picnic include the return journey?
All Marathon Group bus tickets to Electric Picnic 2023 at Stradbally are return bus tickets valid for both journeys to and from the festival. Single Tickets are not available for advance purchase and will only be available on the day subject to availability. We strongly advise booking your return ticket online to guarantee your seat.
How long is the journey from Dublin to Stradbally?
Please allow up to 1.5 – 2 hours travel time from Dublin City Centre to Electric Picnic at Stradbally. Please note travel times may vary depending on traffic in the city and around the venue.
Where do Marathon Group drop at Electric Picnic?
The coach park located inside the grounds of Electric Picnic is both the drop-off and pick-up location. Please find the Google Maps link to the coach pick-up and drop-off at Electric Picnic here.
Can I purchase a single ticket to Electric Picnic?
Single journey bus tickets will not be available for pre-purchase through our online booking system. Single tickets will only be available to purchase at the bus stop subject to availability. We always advise booking a return ticket online to secure your seat.
Do I need to print out my bus ticket for Electric Picnic?
You do not need to print your bus ticket. When you book your ticket make sure to download your bus ticket to your mobile device so it can be scanned at the bus stop and exchanged for a wrist band. You will have received your Bus E-tickets from orders@marathoncoaches.ie. Please ensure you download your tickets and have them in either:
- iPhone: Saved to your Apple Wallet
- Android: Saved as a PDF
Can I drink alcohol on the bus?
In line with traffic laws, no alcohol is permitted on any Marathon Group Bus Services. There will be checks in place at the bus stop to ensure this bylaw is adhered to. You can store your alcohol in the hold of the coach en route to the festival. No alcohol is permitted in the cabin of the coach.
Lost Property?
All property is carried on our bus services at your own risk. Marathon Coaches accepts no liability for lost, damaged or misplaced items. Lost property will be logged 5 working days after an event. If you have lost property and want to enquire if it has been found, please email orders@marathoncoaches.ie.
I have a bus ticket booked but I want to change the time?
Due to the demand of the event, our bus services are very busy. We ask all patrons to adhere to the bus time selected at the time of booking. We are unable to guarantee a seat on a service other than what is listed on your ticket. We are unable to change your times internally. The only alternative would be for us to cancel your original booking and for you to re-book an available time. Please note there is a cancellation charge of €5 per bus ticket applicable for any cancellations issued. If you would like to proceed with this option, please email us at orders@marathoncoaches.ie with your booking reference number and explicit confirmation that you are happy to proceed with cancelling your bus ticket at a fee of €5 per bus ticket. Due to the large volume of emails received, this process could take up to 72 hours from receiving your confirmation of cancellation. Please note, you can only avail of a cancellation/refund up to 7 days prior to the event.
I need to cancel my bus ticket, how can I do this?
Please note there is a cancellation charge of €5 per bus ticket applicable for any cancellations issued. If you would like to proceed with this option, please email us at orders@marathoncoaches.ie with your booking reference number and explicit confirmation that you are happy to proceed with cancelling your bus ticket at a fee of €5 per bus ticket. Due to the large volume of emails received, this process could take up to 72 hours from receiving your confirmation of cancellation. Please note, you can only avail of a cancellation/refund up to 7 days prior to the event.